Last Updated: 23-September-2025

Welcome to Veer Emergency Care! These Terms and Conditions (“Terms”) govern your use of our mobile application (the “App”), website at https://veer.care/, and all related services, including our emergency medical guidance and training programs (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

1. Description of Services

  • Emergency Medical Guidance: Our primary service is to provide real-time emergency medical guidance through a secure video call with a trained paramedic or dispatcher. This service is intended for immediate guidance and is not a substitute for professional medical care from a hospital or clinic.
  • First Responder Dispatch: Based on the guidance provided, we may dispatch a trained first responder to your location. This service is designed to provide immediate assistance before an ambulance arrives.
  • Training Programs: We offer various emergency medical training programs, including but not limited to, First Aid, CPR, and Basic Life Support, for individuals, corporates, and residential complexes. These programs are delivered by certified professionals and may result in a formal certification upon completion.

2. Medical Disclaimer

Our Services are for guidance and assistance purposes only. The information and advice provided via our App or by our first responders are not a substitute for professional medical advice, diagnosis, or treatment. You should always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition. Do not disregard professional medical advice or delay in seeking it because of information you have received from us.

3. User Obligations

You agree to:

  • Provide accurate, complete, and up-to-date information during registration and use of the Services.
  • Use the Services only for their intended purpose and in compliance with these Terms.
  • Refrain from misusing the Services for any fraudulent, abusive, or unlawful purpose.
  • Acknowledge that any medical advice provided is based on the information you provide and may not be accurate if the information is incomplete or incorrect.

4. Terms for Training Program

Registration and Payment: All training program registrations are subject to availability and full payment. Pricing, course details, and payment options will be specified at the time of registration.

Cancellations and Refunds: Cancellation and refund policies for training programs will be outlined separately during the registration process.

Certification: Certification is contingent upon your successful completion of all course requirements, which may include attendance, participation, and passing any required assessments. The validity of the certification will be as per the course guidelines.

Content Use: All training materials, including presentations, manuals, and videos, are the intellectual property of Veer Emergency Care and are for your personal use only.

5. Intellectual Property Rights

All content, features, and functionality on the App and website, including text, graphics, logos, and software, are the exclusive property of Veer Emergency Care and its licensors. You may not use, reproduce, or distribute any part of our intellectual property without our express written permission.

6. Limitation of Liability

To the fullest extent permitted by law, Veer Emergency Care, its founders, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of, or inability to use, our Services. This includes, but is not limited to, damages for personal injury, death, or loss of data. Your sole remedy for any dissatisfaction with the Services is to stop using them.

7. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the courts located in Bangalore, Karnataka, India.

8. Termination

We reserve the right to suspend or terminate your access to the Services at our sole discretion, without notice, for any reason, including a breach of these Terms.

9. Changes to These Terms

We may revise these Terms at any time by posting the updated version on our website. Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of the changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: patanjali.chimalakonda@gmail.com
  • Address: No 31/1/99, Krishna Layout, Hulimavu, Bannerghtta, Bengaluru South. Pin: 560076

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